Privacy Policy Table of Contents

Privacy Policy

Effective date: January 1, 2024

At Snapbau, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and share your information as described in this Privacy Policy.

Remember that your use of Snapbau’ Services is at all times subject to our Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

What this Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.

Personal Data

Personal Information Provided by You.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use.

Categories of Personal Data We Collect

Profile or Contact Data
  • First and last name
  • Email
  • Phone number
  • Service Providers
  • Parties You Authorize, Access or Authenticate
Payment Data
  • Payment card type
  • Last 4 digits of payment card
  • Billing address, phone number, and email
  • Service Providers (specifically our payment processing partner)
Commercial Data
  • Purchase history
  • Consumer profiles
  • Parties You Authorize, Access or Authenticate
Online Identifiers
  • Unique identifiers such as account name and passwords

Device/IP Data

  • IP address
  • Type of device/operating system/browser used to access the Services

Web Analytics

  • Browsing or search history
  • Web page interactions (including with ads)
  • Referring webpage/source through which you accessed the Services
  • Non-identifiable request IDs
  • Statistics associated with the interaction between device or browser and the Services

Geolocation Data

  • IP-address-based location information
  • GPS data
  • Parties You Authorize, Access or Authenticate

Categories of Sources of Personal Data

We collect Personal Data about you from the following categories of sources:

You

  • When you provide such information directly to us.
  • When you create an account or use our interactive tools and Services.
  • When you voluntarily provide information in free-form text boxes through the Services or through responses to surveys or questionnaires.
  • When you send us an email or otherwise contact us.
  • When you use the Services and such information is collected automatically.
  • Through Cookies (defined in the “Tracking Tools and Opt-Out” section below).
  • If you download our mobile application or use a location-enabled browser, we may receive information about your location and mobile device, as applicable.
  • If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant Services, such as information regarding when you are logged on and available to receive updates or alert notices.

Third Parties
We may use analytics providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support.

Our Commercial or Business Purposes for Collecting Personal Data

Providing, Customizing and Improving the Services

  • Creating and managing your account or other user profiles.
  • Processing orders or other transactions; billing.
  • Providing you with the products, services or information you request.
  • Meeting or fulfilling the reason you provided the information to us.
  • Providing support and assistance for the Services.
  • Improving the Services, including testing, research, internal analytics and product development.
  • Personalizing the Services, website content and communications based on your preferences.
  • Doing fraud protection, security and debugging.
  • Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws, such as the California Consumer Privacy Act (the “CCPA”).

Marketing the Services

  • Marketing and selling the Services.

Corresponding with You

  • Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Snapbau or the Services.
  • Sending emails and other communications according to your preferences or that display content that we think will interest you.

Meeting Legal Requirements and Enforcing Legal Terms

  • Protecting the rights, property or safety of you, Snapbau or another party.
  • Schutz der Rechte, des Eigentums oder der Sicherheit von Ihnen, Snapbau oder einer anderen Partei.
  • Enforcing any agreements with you.
  • Responding to claims that any posting or other content violates third-party rights.
  • Resolving disputes.
  • We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated or incompatible purposes without providing you notice.
  • Credit information: For the purpose of checking your creditworthiness, we can obtain information about your creditworthiness and, for this purpose, send the customer's name and address to a credit reporting agency. This will use the data to check your identity and creditworthiness.

How We Share Your Personal Data

We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a “sale” of your Personal Data. For more information, please refer to the state-specific sections below.

Service Providers.
These parties help us provide the Services or perform business functions on our behalf. They include:

  • Hosting, technology and communication providers.
  • Security and fraud prevention consultants.
  • Vendors fulfilling orders and delivering products.
  • Payment processors.
  • Our payment processing partner collects your voluntarily-provided payment card information necessary to process your payment.

Analytics Partners.
These parties provide analytics on web traffic or usage of the Services. They include:

  • Companies that track how users found or were referred to the Services.
  • Companies that track how users interact with the Services.

Legal Obligations
We may share any Personal Data that we collect with third parties in conjunction with any of the activities set forth under “Meeting Legal Requirements and Enforcing Legal Terms” in the “Our Commercial or Business Purposes for Collecting Personal Data” section above.

Business Transfers
All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.

Data that is Not Personal Data
We may create aggregated, de-identified or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified or anonymized data and share it with third parties for our lawful business purposes, including to analyze, build and improve the Services and promote our business, provided that we will not share such data in a manner that could identify you.

Within Snapbau, only those departments and persons who need access to fulfill the processing you have consented to, our contractual and legal obligations or to protect our legitimate interests have access to your data.

To process the services we offer, we work with our group companies in Germany as well as third parties in Germany and in the European Union or the European Economic Area. This particularly concerns administrative, technical, logistical and other services. The data passed on may only be processed by the third parties to fulfill their order. Any other use of the data is not permitted. By carefully selecting, instructing and monitoring the third parties who carry out commissioned data processing, we ensure that data protection is guaranteed throughout the entire processing of your data. We are supported by third parties in the following areas.

We may also disclose your data to our domestic group company to use the data for their own purposes. They will process the data in accordance with this data protection declaration and the applicable data protection law and thus ensure equivalent protection of the data. The group companies may use the data for the same purposes as we do.

Tracking Tools and Opt-Out

The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser, tell us how and when you visit and use our Services, analyze trends, learn about our user base and operate and improve our Services. Cookies are small pieces of data– usually text files – placed on your computer, tablet, phone or similar device when you use that device to access our Services. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s). Please note that because of our use of Cookies, the Services do not support “Do Not Track” requests sent from a browser at this time.

We use the following types of Cookies:
  • Essential Cookies. Essential Cookies are required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Services. Disabling these Cookies may make certain features and services unavailable.
  • Functional Cookies. Functional Cookies are used to record your choices and settings regarding our Services, maintain your preferences over time and recognize you when you return to our Services. These Cookies help us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Performance/Analytical Cookies. Performance/Analytical Cookies allow us to understand how visitors use our Services. They do this by collecting information about the number of visitors to the Services, what pages visitors view on our Services and how long visitors are viewing pages on the Services. Performance/Analytical Cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Services’ content for those who engage with our advertising. For example, Google LLC (“Google”) uses cookies in connection with its Google Analytics services. Google’s ability to use and share information collected by Google Analytics about your visits to the Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt-out of Google’s use of Cookies by visiting the Google advertising opt-out page at www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools besuchen.google.com/dlpage/gaoptout/.
  • You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website and some of the Services and functionalities may not work.
  • To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/.

Data Protection

In order to provide our services and operate the website, the processing of personal data (hereinafter “data”) is necessary. This data protection declaration is aimed at visitors to our website and our customers.

We have implemented appropriate technical and organizational measures to ensure the security of your data and to protect it from unauthorized access, misuse, loss, falsification or destruction, etc. We review these measures regularly.

Under no circumstances will your data be processed exclusively automatically. In this context, we do not conduct any profiling.

We store your data in order to comply with our legal retention obligations for proper accounting. We also store your data for as long as it is necessary for the purpose for which we collected it. We also store your data if we have a legitimate interest in storing it, e.g. if we need the data to enforce or defend claims or to ensure IT security.

You have the right to revoke your consent at any time. In certain cases, you can also object to data processing (e.g. data processing in connection with advertising). In cases where data processing is necessary to provide our service, revocation is not possible.

You have the right at any time to request access to your data stored by us free of charge. In individual cases, the right to information may be restricted or excluded. We will usually respond within one month of receiving your request. If it does take longer to process your request, we will inform you.‍

You have the right to have incorrect or incomplete data corrected and to be informed of the correction.‍

Under certain conditions, you have the right to have your data deleted. You can request the deletion of your data if:

  • the data is no longer necessary for the purposes pursued;
  • you have effectively withdrawn your consent or have effectively objected to the processing; or
  • the data is processed unlawfully.

In individual cases, the right to deletion may be excluded.

Under certain conditions, you have the right to request that the processing of your data be restricted. This is possible, for example, when processing for advertising purposes.

Under certain circumstances, you have the right to receive from us, free of charge, the data you have provided to us in a structured and readable format.

You have the right to enforce your claims in court or to lodge a complaint with the General Data Protection Regulation (GDPR) about the way your data is processed.

Changes to this Privacy Policy

We’re constantly improving our Services, so we may need to change this Privacy Policy from time to time, but we will alert you to any such changes by placing a notice on the Snapbau website, by sending you an email and/or by some other means. Please note that if you have opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected. The current data protection declaration is available at any time on our website in English, French, German, Spanish and Italian. In case of doubt, the English version of this data protection declaration is authoritative.

Contact Information:

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please do not hesitate to contact us at:

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